FAQ / FREQUENTLY ASKED QUESTIONS - Your questions, we answer! Just click on the question

General questions cat.1

If you click on the world logo / language setting above, you can also change the currency to euros. The homepage does the conversion automatically based on the current daily exchange rate.

 




 

You can later choose in the shopping cart whether you would like to have priority or economy shipping. Choose Priority, payment by Twint or credit card, Paypal and we will process it the same day. (If ordered before 3 p.m.). This is not possible for orders outside Switzerland. 
If you need the items more urgently, please email us in advance. This way we can see what is in stock and, if necessary, deliver it to you on the same day or you can also pick it up from us. You can also activate partial shipping if you would like to have a part in advance. Use our article to do this Optional partial shipping.

On the day the goods are shipped, you will automatically receive a shipping confirmation including a tracking number.  Please just take a look at yours too Customer account to track the status of the order. We ship worldwide and generally via insured DHL or UPS shipping including proof of shipment tracking.

If an order has not yet been shipped and you need a delivery very urgently, you are welcome to contact us in writing to announce the delivery date along with the order details. We will then check as quickly as possible how we can speed up delivery even further. Please use our for this contact form.

We have our shop which we are open Monday, Friday and Saturday. You are welcome to visit us here, or pick up your order here!
Streetstylez.ch, Bömmliacker 3B, CH-8222 Beringen

Assembly questions cat.2

It is normal that the adhesive on the back of an emblem does not “stick” when it is delivered as the adhesive only activates with hot air! The surface to be glued should be free of residues and grease (wash off any polish/other items). By heating it with a standard hairdryer, the adhesive strip on the emblem is activated and can be stuck on better. After activating with a hairdryer, the adhesive becomes soft again and sticks.
 
To do this, heat the area of ​​the tailgate with a hairdryer; the sheet metal should be slightly warmed up.
➔ As a result, the new emblem will hold up much better. 
Now detach the supplied emblem from the carrier film - also heat up its adhesive surface.
➔ Place it on the tailgate and press it firmly.
Please note! Ideally, the ambient temperature should not fall below 20 degrees. Therefore, preparatory work with a hairdryer is an advantage.
 

You can mark the position of the chrome-plated lettering with masking tape and a felt-tip pen (see example image). This means you have exactly the same position for the new lettering. For vehicles without a factory emblem, the position must be determined yourself.
Heat the “old” lettering with a standard hair dryer. This will make the adhesive strip on the emblem soft and allow it to be removed. If there is any glue residue, we will use our item Glue remover, that always helps. Only when heated does the adhesive strip on the emblem become soft and can be removed.

Preparatory work! Positioning of the previous emblem:

 

AUDI RINGS FRONT:
On the back of the emblems there are barbs which hold the emblem in the radiator grille. We ourselves have NEVER had to dismantle a bumper or radiator grille to replace the emblems.
- Open the hood. (Top covers may need to be removed to access the back of the emblem.)
- Now press out the clips (= barbs) of the emblem - then you can pull the emblem out towards the front.

Push in one barb after the other to gradually lever out the emblem. You can also lever the emblem out from the front with a plastic wedge.
Please note that this dismantling method can break the clips of the chrome-plated emblem.

VW EMBLEMS:
On the back of the emblems there are barbs which hold the emblem.
- Now press out the clips (= barbs) of the emblem, for example with a Dismantling wedge or pry a similar part.



Alternative installation for vehicles with emblems that are difficult to access (e.g. Golf 8, VW facelift models):
Remove the tailgate panel. Open the tailgate and remove the tailgate panel. Remove the warning triangle - loosen the screws behind it.
Then pull off the now just clipped panel.
Unplug the wiring harness from the existing VW emblem. Pull off the hose. Loosen the three visible screws and unscrew the currently installed VW emblem.
Also unplug the 2-pin plug. Now you can dismantle the emblem as described above. Please note that with the new VW design, emblems only have thin bars.
These have to be unclipped with some “feeling”.
 

Further questions cat.3

We can make the doormats you want. However, we don't have approval for right-hand drive vehicles for your model, which means we don't have the molds to manufacture it.
However, we have created many custom doormats based on your specifications.
There are now two options.
Option A : you send us a picture with the measurements of the floor mats as accurately as possible.
Option 2 : you send us a template so that we can then produce it. (See an example image)
We also need your exact vehicle type, year of manufacture and model shape





 

We do not have telephone support. This is because we have a purely online shop and we want to remain cost-effective. We have therefore currently saved one employee for purely support processing. Write to us using the contact form or email / or NEW via WHATTSAPP with your questions. We try to process these as quickly as possible.
Please be patient, we are trying to get everything under one roof. We ask for your understanding that inquiries about orders can ONLY be answered by email.
Please only send dealer inquiries to us using the contact form. We have already listed our conditions for dealers in our shop. Here is the link to it.